Maintenance and support for your Smart Tech
Our support team provides professional, proactive, technical maintenance support and advice for smart technology, whether you have a full Control4 system or an individual smart device, we’ve got you covered at a scale to suit your requirements.
We offer essential, premium and bespoke packages to suit these requirements and the biggest piece of advice we give out to our Smart Technology customers is to see maintenance as a necessity and not a luxury. If you have invested in these systems it's imperative to protect this investment by keeping them maintained.
Benefits of having a care plan with Chris Lewis
We offer a comprehensive range of support services, from free health checks to advice on upgrades, repairs, and system maintenance. With the majority of smart building and entertainment systems we install being internet-enabled, we will always try to diagnose and fix faults remotely, resolving problems swiftly and without fuss. This also helps to avoid the inconvenience of an engineer having to visit your property, especially in today’s current climate.
With every installation, we provide full training to ensure you get the most from your investment. This may mean you need us to spend more than one session with you and often you’ll want to make changes and refinements to the initial system programming, which is perfectly OK. We want you to have a smart solution that works for you.
By directly having your maintenance undertaken by us, you will get a wide range of knowledge about the exact products you are using. As experts in the field, we understand how the technology works and are able to support you as best as possible.
Our aim is to constantly exceed customer expectations, and the key to that is providing unparalleled post-installation support and maintenance. The Chris Lewis team and our back-office infrastructure are primed to ensure we deliver the highest levels of customer service and support at all times.
Why choose us?
With years of experience, Chris Lewis put you at the centre of our world. With you and your needs in mind, we pride ourselves in offering the best customer support, maintenance, and care packages to suit you, your budget, and your specific requirements. If you are unsure about which maintenance care plan to choose, please contact us to discuss your requirements. Our friendly team will help you to choose the best maintenance solution for you and your individual requirements and we are also happy to take on systems that have not been installed by us, so get in touch today and see how we can help.
David Smith Facilities Manager, Draper Tools
"They took the time to really understand our requirements – any questions we’ve had have been answered within hours, and any problems have been resolved the same day. You couldn’t ask for more. I wouldn’t hesitate to recommend them”
Richard Hayes Estates Bursar, St Edward’s School
"We have a long-standing relationship with Chris Lewis and we greatly value their product and technical knowledge, and their professionalism. They provide a very efficient call-out service if we experience a problem and their engineers are always very friendly and efficient.”