The Opportunity?

    The Chris Lewis Group is the independent Smart Home and Fire and Security company in the region. We offer our clients the very best technology solutions available.
    We work for prestigious clients like the University of Oxford, Royal Palaces and County Councils and high-end residential customers.
    The Service Engineer position is offered as a full-time role in the business to carry out both the maintenance and support of Chris Lewis Smart Home and third party installations of Audio Visual, Lighting Control, Heating Control, Network, Home Automation and Cinema systems throughout domestic and commercial premises. The successful applicant would also be expected to perform installation duties for service “small” works installations and have a good working knowledge of home automation, audio visual, networking and/or general electronics with an excellent service ethic.
    We value staff progression, provide regular training and encourage and support self-learning opportunities.

    What are we expecting from you?

    • To provide support of home automation and audio-visual systems installed in the field. Including support takeovers of 3rd party installations.
    • To work onsite as a residential and commercial AV installation Engineer, working on a wide range of projects within the installation team, within a given timeframe
    • General installation and cabling work including mounting of projectors, TVs and speaker systems
    • Keep up-to-date on technical requirements and industry standards, identifying training needs
    • To work with and modify installation drawings, schematics and system audit documentation
    • Ensuring systems are installed to a professional level and that all work carried out is to our design and client’s needs.
    • Ensuring issues are dealt with correctly and efficiently and report/escalate where required.
    • Identifying opportunities and generating leads for system upgrades and maintenance support contracts
    • Contact with customers, visiting customer premises where care must be taken at all times to respect the client’s property and confidentiality, and ensure the right company image is portrayed

    Qualifications/Knowledge Required:

    • Control4 Automation Programmer
    • Lutron Homeworks QS
    • Lutron Quantum – desirable
    • CEDIA ESC-T (or equivalent) – desirable
    • AMX and Crestron programming knowledge – advantageous
    • Must hold a full valid driving licence for the UK
    • Skills:

    Why work for Chris Lewis?

    • Attractive Salary and Engineer Lead Scheme
    • Annual leave increasing with service, plus bank holidays
    • Auto Enrolment Pension with contribution
    • Regular Engineer Forums and Training Days
    • Reward and Recognition Platform

    This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organisation.

    The Chris Lewis Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

    For an informal discussion about this role, please email or call Shireen Lawrence on 01865 782444