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The values that make us stronger

Our values define what we stand for and believe in. They are our guiding principles that form how we work with our customers, team members and the community.

 

Core values

Exceeding expectationsExceeding customer expectations

Our clients and customers are at the centre of what we do. Every single member of our team has been given full customer service training – whatever their role. This ensures that at Chris Lewis, whoever you deal with, everyone will be able to provide the same high levels of professional and friendly service.

 

putting customers firstPutting the customer first 

At Chris Lewis our customers are our first priority. We know that when customers call us they should be made to feel valued. That is why we make sure that every call is answered first time – no queuing, no waiting – just a friendly voice ready and willing to help you with your needs.

 


Delivering resultsDelivering Exceptionl results

Our exceptional results are achieved through innovation, motivation and dedication. As earlier adopters of both new technology and customer service methods, we have invested to give our customers more. It has been pushing the boundaries that has given us the edge and made our business stand out.

 


achieving moreAchieving more together as a team

We believe that the best results come from working together as a team. We achieve more by building stronger and more effective teams. By valuing each other we’d able to bring out the best in people. 

 

Be accountableBeing accountable

Our workforce is proactive – ensuring success and mutual respect. We encourage everyone to have full ownership of their actions as well as the outcomes of what they do. By doing what we say we will do, our customers can trust us to deliver.

 

respect

Always being respectful

Our teams listen, value and collaborate to build trust and integrity. Our workplace is an open, fair and positive environment, where transparency produces a strong cohesive workforce.

 

 

 

 

 

 

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