Our values define what we stand for and believe in. They are our guiding principles that form how we work with our customers, team members and the community.
Exceeding customer expectations
Our clients and customers are at the centre of what we do. Every single member of our team has been given full customer service training – whatever their role. This ensures that at Chris Lewis, whoever you deal with, everyone will be able to provide the same high levels of professional and friendly service.
Putting the customer first
At Chris Lewis our customers are our first priority. We know that when customers call us they should be made to feel valued. That is why we make sure that every call is answered first time – no queuing, no waiting – just a friendly voice ready and willing to help you with your needs.
Delivering Exceptionl results
Our exceptional results are achieved through innovation, motivation and dedication. As earlier adopters of both new technology and customer service methods, we have invested to give our customers more. It has been pushing the boundaries that has given us the edge and made our business stand out.
Achieving more together as a team
We believe that the best results come from working together as a team. We achieve more by building stronger and more effective teams. By valuing each other we’d able to bring out the best in people.
Our workforce is proactive – ensuring success and mutual respect. We encourage everyone to have full ownership of their actions as well as the outcomes of what they do. By doing what we say we will do, our customers can trust us to deliver.
Always being respectful
Our teams listen, value and collaborate to build trust and integrity. Our workplace is an open, fair and positive environment, where transparency produces a strong cohesive workforce.
Chris Lewis Fire & Security is a leader in innovative fire and security solutions. We are recognised as the number one provider of fire and security installations for domestic and commercial premises in Oxfordshire, Berkshire, Buckinghamshire, West London and surrounding areas.