Unrivalled maintenance and support for your fire safety

    Chris Lewis offer tailored fire alarm maintenance packages for our clients. As recommended in BS5839 you should have your fire alarm system maintained every 6 months. You also want to make sure that you have an engineer available to you 24 hours a day to ensure your fire alarm system is always protecting your people and property. 

    The biggest piece of advice we give to our customers is to see maintenance as a necessity rather than a luxury. If you have invested in these systems, it is imperative to protect this investment by keeping them maintained. We offer essential, premium, and bespoke packages to suit whatever requirements you and your site have.

    Fire System Care Plans
    Fire care plans checklist

    Benefits of having a care plan with Chris Lewis

    We offer a comprehensive range of support services, from free health checks to advice on upgrades, repairs, and system maintenance. With the majority of the fire systems we install being internet-enabled, we will always try to diagnose and fix faults remotely, resolving problems swiftly and without fuss. This also helps to avoid the inconvenience of an engineer having to visit your business, home, or learning environment, especially in today’s current climate.

    With every installation, we provide full training to ensure you get the most value from your investment. This may mean you need us to spend more than one session with you and often you’ll want to make changes and refinements to the initial system programming and set up, which is perfectly OK. We want you to have the best fire safety solution that works at its full capacity for you and your environment.

    By directly having your maintenance undertaken by us, you will get a wide range of knowledge about the exact fire safety products you are using. As experts in the field, we understand how the technology works and are able to support you as best as possible.

    Why choose us?

    With years of experience, Chris Lewis put you at the centre of our world. With you and your needs in mind, we pride ourselves in offering the best customer support, maintenance, and care packages to suit you, your budget, and your specific requirements. Our friendly team will help you choose the best maintenance solution for you and your individual requirements and we are also happy to take on systems that have not been installed by us, so get in touch today and see how we can help. 

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    Featured Case Study

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    Naim Audio

    Chris Lewis Fire & Security has maintained the fire alarm, intruder alarm and CCTV system at Naim Audio’s Salisbury headquarters for over ten years. The original fire alarm system was reaching the end of its useful life and much of the equipment was obsolete and no longer supported by the manufacturer. As part of its maintenance contract, Chris Lewis Fire & Security had begun advising the company on its options for upgrading or replacing the system.

    Naim Audio-1

    Read about our work with Naim Audio