- Business |
- Security |
- Security System Maintenance, Repairs & Upgrades |
- Burglar Alarm Maintenance
Burglar Alarm Maintenance
Keep your alarms working properly with maintenance that prevents false alerts and system failures. Our packages make sure your business is protected and compliant.
- 98% On-Time Maintenance
- 90%+ First Time Fix Rate
- Average of 1 False Alarm per 6 Years
- Business |
- Security |
- Security System Maintenance, Repairs & Upgrades |
- Burglar Alarm Maintenance
Burglar Alarm Maintenance
Keep your alarms working properly with maintenance that prevents false alerts and system failures. Our packages make sure your business is protected and compliant.
- 30+ Years in Business
- NSI Gold-Accredited
- Fully Qualified Engineers
24/7 Peace of Mind with Burglar Alarm Maintenance & Servicing
Without servicing, you get constant false alarms or worse – no alarm when there’s a real break-in. Sensors lose sensitivity. Batteries drain. Connections loosen. Our engineers test every device and log every service, ensuring you’re fully protected – and can prove it.
24/7 support, remote troubleshooting &
callouts
2 x annual site visits
& proactive system
health monitoring
All Major Intruder
Alarm Manufacturers
Serviced
Included in Our Intruder Alarm Maintenance Packages
Every visit covers everything. No hidden extras, no “that’s not included” surprises.
Scheduled Maintenance Visits
Regular testing at intervals that match your insurance requirements. We work around your schedule.
Full System Testing
Sensor Cleaning & Adjustment
Remove dust build-up, adjust sensitivity, prevent false alarms from environmental factors.
Battery Testing & Replacement
Checking backup power, testing battery health & replacing before failure.
Control Panel Servicing
Verifying programming, checking communications, ensuring proper operation.
Remote Diagnostics
We can fix many faults without a visit. Faster resolution, less disruption, no expensive callout costs.
Emergency Callouts
4/24-hour response for intruder alarm repairs included as a Service Level Agreement in your package.
Compliance Documentation
Professional Monitoring Services
24/7 monitoring by professionals who know exactly what to do when alarms go off. Our monitoring centre verifies incidents and contacts you or the emergency services when needed.
Professional Monitoring Services
Why Choose Chris
Lewis Group?
Provider always has excuses? Doesn’t know your system? Reports don’t arrive? We’re different. We turn up on time and fix things properly. Simple as that.
1,000+
Sites Maintained
90%+
First Time Fix Rate
01
False Alarms Every 6 Years
98%
On-Time Maintenance
1,000+
Sites
Maintained
90%+
First Time
Fix Rate
01
False Alarm
Every 6 Years
98%
On-Time
Maintenance
I have never had any problem dealing with Chris Lewis since my alarm was installed in 2015. The recent maintenance visit was helpful as engineer Donald Aiken explained what he was doing and gave useful reminders on use of the kit.
Robert Dyson
Remote maintenance was a breeze and means we only need one on-site visit per year. Innovation!
I’ve been with Chris Lewis for many years and they keep getting better at what they do.
Martin Johnson
Chris Lewis took over our alarm system over 5 years ago. Well-presented, pleasant firm and very supportive – all 100%. Thank you to all, especially Janette who is quick to reply and sort any issues.
Rachel S
Chris Lewis rep, Sam, gave a fully professional service of our alarm. He was courteous, polite and effective carrying out this service. He also kindly explained how various aspects of the alarm worked and reprogrammed a couple of tags. Thank you.
Emma Poppins
Intruder Alarm Maintenance Across Oxfordshire
We maintain intruder alarms across Oxfordshire – Oxford, Banbury, Bicester, Abingdon and the wider county – plus Buckinghamshire, Berkshire, Gloucestershire and more.
Being local matters for security. Our engineers know which areas face higher risk, understand police requirements for response, and arrive quickly when needed. You get personal service from people who understand your environment, not box-tickers from a national chain.
Case Studies
From schools to shops, hospitals to hotels – see how we’ve sorted surveillance for organisations like yours.
Intruder Alarm Maintenance Across Oxfordshire
We maintain intruder alarms across Oxfordshire – Oxford, Banbury, Bicester, Abingdon and the wider county — plus Buckinghamshire, Berkshire, Gloucestershire and more.
Being local matters for security. Our engineers know which areas face higher risk, understand police requirements for response, and arrive quickly when needed. You get personal service from people who understand your environment, not box-tickers from a national chain.
Case Studies
From schools to shops, hospitals to hotels – see how we’ve sorted surveillance for organisations like yours.
Considering the Switch?
You're in Good Company
Let's Get Your Fire & Security Sorted
Stop chasing contractors. We’ll review your setup and quote for hassle-free protection that just works.
Let's Get Your
Fire & Security Sorted
Stop chasing contractors. We’ll review your setup and quote for hassle-free protection that just works.
FAQs
Quick answers to common questions about commercial intruder alarm systems and maintenance.
Why is regular servicing and maintenance important for burglar alarms?
First, it keeps your insurance valid – most policies demand professional maintenance. Second, it prevents false alarms that create downtime. Third, it makes sure your alarm actually works when needed. Unmaintained systems fail when you need them most.
What does the maintenance plan include?
Full system testing, sensor cleaning, battery checks, panel servicing, and emergency callouts. Every component tested. All work documented for compliance. Remote diagnostics to fix faults fast. Technical support when you need it.
How often should I have my burglar alarm serviced?
Most insurance policies demand two visits a year. High-security sites might need quarterly visits. We judge your needs and recommend the right schedule for compliance and reliability. Regular servicing costs less than false alarms and failures.
Can I upgrade my existing alarm system?
Yes. We can add smart features to older systems – e.g. app control and remote monitoring. Sometimes we upgrade panels but keep sensors. Sometimes starting fresh makes more sense. We’ll assess your system and explain the options clearly.
What if my alarm system is not working properly?
Call us immediately. Our engineers diagnose problems quickly and fix 90% on the first visit. Many issues can be resolved remotely through our diagnostic systems, getting you protected again without waiting for an engineer.
How do I know if my alarm needs maintenance?
Warning signs include false alarms, error messages and beeping panels. But don’t wait for problems – regular maintenance prevents them. If you can’t remember your last service, you’re overdue. We’ll audit your system and get it back on track.
Is your maintenance service available for any brand of alarm system?
Yes. We maintain all major brands. Our engineers are trained on all systems. We stock common parts for fast repairs. Doesn’t matter who installed it – we’ll maintain it properly.
What types of properties do you service?
Everything from small offices to large warehouses. We maintain alarms for schools, shops, factories, healthcare sites, and hundreds of SMEs. Each site type has different needs – we adapt to match. Your business gets maintenance that fits how you work.
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Practical advice and industry updates to keep your business protected and compliant.
Latest Insights
Practical advice and industry updates to keep your business protected and compliant.