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Security &
Alarm
Monitoring
- Trusted by Thousands of Local Businesses
- Rapid Threat Detection & Response
- Flexible & Cost-Effective Packages
Security &
Alarm
Monitoring
- Trusted by Thousands of Local Businesses
- Rapid Threat Detection & Response
- Flexible & Cost-Effective Packages
24/7 System Monitoring
When your alarm goes off, we deal with it immediately. We call the right people – police, keyholders, or our patrol teams. Whether it’s a real break-in or just a fault, we handle it so you don’t have to.
Immediate police
or mobile patrol
team call-outs
Cost-effective 24/7
site monitoring,
in & out of hours
False alarms caught
early & proactive
maintenance arranged
Remote Monitoring Services
Professional monitoring for every type of protection – fire, security and CCTV. All from one provider, with one point of contact.
CCTV Monitoring
Live verification of incidents, not just recording. Our operators check footage in real-time, can challenge intruders via speakers, and coordinate police response. We catch criminals in the act, not the next morning.
Burglar Alarm Monitoring
Instant response to genuine threats. We verify alarms, dispatch police or security teams, and keep you informed. Our operators know the difference between real intrusions and technical faults. Protection without disruption.
Fire Alarm Monitoring
We monitor every device on your system – smoke detectors, heat sensors, manual call points. We have a direct connection to emergency services. Full compliance with BS 5839. Lives and property protected 24/7.
Key Holding Services
Our vetted keyholders respond to your site when an alarm is activated. There is no need to rush back from meetings or be woken up at 3am. We will fully secure your property and give you a full report.
How Our Monitoring Service Works
Why Choose Chris
Lewis Group?
600+
Sites Monitored
30s
Average Response Time
01
False Alarms Every 6 Years
NSI
Gold Certified
600+
Sites
Monitored
30s
Average
Response
01
False Alarm
Every 6 Years
NSI
Gold
Certified
Keeping South East England Safe for 30+ Years
From Oxford to Reading, Swindon to London – we monitor sites across the South East. Our monitoring centre connects directly with Thames Valley Police and local fire services. This isn’t offshore monitoring by people who don’t know Kidlington from Kingston. Local knowledge means better threat assessment, faster response coordination, and operators who understand your business environment.
Case Studies
See how we’ve sorted fire and security for sites like yours. Reliable systems, satisfied clients.
Keeping South East England Safe for 30+ Years
From Oxford to Reading, Swindon to London – we monitor sites across the South East. Our monitoring centre connects directly with Thames Valley Police and local fire services. This isn’t offshore monitoring by people who don’t know Kidlington from Kingston. Local knowledge means better threat assessment, faster response coordination, and operators who understand your business environment.
Case Studies
From schools to shops, hospitals to hotels – see how we’ve kept sites like yours safe.
Considering the Switch?
You're in Good Company
Business Enquiries
Stop chasing contractors. We’ll review your setup and quote for hassle-free protection that just works.
Let's Get Your Fire & Security Sorted
Stop chasing contractors. We’ll review your setup and quote for hassle-free protection that just works.
Let's Get Your
Fire & Security Sorted
quote for hassle-free protection that just works.
FAQs
Quick answers to common questions about monitoring services and responses.
What is remote monitoring?
Professional monitoring centres watch your fire and security systems 24/7. When alarms activate, trained operators respond instantly – verifying genuine threats and dispatching appropriate services.
How does remote monitoring work?
Your systems connect to our Alarm Receiving Centre via phone lines or over the internet. Signals trigger instant responses from an operator who assesses the situation and coordinates emergency services if needed.
Why should I choose remote monitoring for my business?
Faster emergency response, reduced false alarm costs, and complete protection when your premises are unoccupied. Professional response teams handle everything so you don’t have to deal with 3am phone calls.
Can I still access my CCTV footage with remote monitoring?
Yes. Remote access to your cameras continues as normal. Monitoring adds professional oversight but doesn’t restrict your access to the system.
Can I upgrade my existing systems to include remote monitoring?
Most systems can be upgraded for monitoring. We’ll assess your current setup and recommend the best connection method for reliable monitoring.
What types of properties benefit from remote CCTV monitoring?
Any business premises, especially those unoccupied overnight or at weekends. Warehouses, offices, retail stores, schools, and industrial sites all benefit from professional monitoring.
Why is monitored alarm service important?
Unmonitored alarms rely on neighbours or passersby to report incidents. Professional monitoring guarantees instant emergency service dispatch and proper incident handling.
What are the benefits of using a monitored alarm system?
Faster emergency response, reduced insurance premiums, 24/7 protection, professional incident handling, and detailed reporting for your records.
Related Services
Complete your security with our other protection services. All from one provider, one invoice, one point of contact.
